They were able to replace my wood stove even when chimney craft said they couldn't. They quoted me 2 days but had it done in 1
Did a thorough job, very professional. And really appreciated that he took away the debris!
Ryan was awesome. He answered my questions and went above and beyond helping me analyze an issue. Franks came out within a couple days to remedy the problem. Juan was a fantastic technician! Got it fixed quickly and was very professional and respectful. The whole experience was great. We use Frank's for all our HVAC needs. Thanks guys!
These guys were great . Were here in time , friendly neat and very informative. Cleaned out our fireplace chimney for us . Absolutely will use them in the future. We did use them again to put in a new furnace and heat pump. Works great, quiet . These guys are the best 👌
Erik, Vincent and David were all extremely top notch in all aspects. The quality and craftsmanship were outstanding. We will definitely be using them for all of our future projects. David stayed until almost 8 at night in order to fulfill on finishing up on schedule. That was above and beyond service!RobertHunter and Son Construction Inc.
Brandon was courteous and helpful. Explained our issues and remedy options.
Thank you to all the folks at Franks for a great job installing a heat pump system. starting with the fellow who check the old system to Blane that wrote up the bid for new system to the two fellows, Fernado and juan that installed everything and clean up when they finished. Thank you !!
Friendly, respectful, thorough, competent!
Brandon did a super job maintaining my Trane unit. He was thorough, efficient, and professional. A terrific representative of the business. They installed my in 2015 and kept it running trouble free. Highly recommend.
Excellent response time and communication. Thorough and informative. Highly recommend
Fernando and Juan did a great job with our furnace replacement. The quote was competitive with four other bids and they managed to get us into their schedule earlier than expected. They were friendly, helpful, and did a good job cleaning up after their work. Thanks, guys!
Fernando and Juan did a great job of installing my new forced air heater. The whole team at Frank’s did a great job and we’re very patient at answering questions. They stepped up when my tenants didn’t have heat scheduled me right away and got the job done Thank you to everyone for your helpScott and Caron
David was great knowledgeable and very professional. Have always been happy with Frank's.
Brandon was professional, polite, and thorough. He explained what he was going to do, and what he had discovered and completed. Very much appreciated!
Brandon answered all my questions and was very thorough assessing my 20 year old system. I learned a lot and feel quite comfortable working with Orca heating.Thanks Brandon for helping me see all options clearly.I edited this review in order to indicate that Brandon and not Jessie was the gentleman that diagnosed this system.
Service was exceptional and I happily thought the problem (smelling propane) was solved, but then our furnace overheated and conked out a few days later. Overheating hadn’t been the issue. They said we’d need a new furnace and the price they quoted was higher than we’d hoped. While I think they’re a decent company, I’ve gone with another solution to get our furnace back up and running.
Brandon was here when he was supposed to be, was both competent and cheerful, and solved our problems quickly and completely. Highly recommended!
Brandon came to fix our heating unit. He was very effecient. Im very happy with the service. Thank you.
We are very pleased with the installation of our new heat pump by Frank’s heating and refrigeration. Fernando and Juan did a great job. They were hard-working, thorough, friendly, and communicated very well with us during the entire installation process very well. we would definitely go with Frank’s again.
I cannot say enough good things about Frank's and everyone who works there. From start to finish, there is excellent communication, hard work, and attention to detail. Alex, Fernando, Juan, Blaine, and the entire crew are so professional and hard working; they really do have an amazing group of people working there. We appreciate you guys and all your hard work!!
Excellent service. Brandon was thorough, prompt and diagnosed the problem quickly. They came out the next day and fixed my heat pump just in time for a cold snap.
Brandon was very efficient, polite and informative. We would highly recommend your company and his service to others.
Even though it's been almost a year to have the heater fixed on my hot tub. Your technicians are always very professional and friendly.
Franks team has been prompt and professional getting our heater working. Employees Ryan and David are the best! They both worked hard to make sure our furnace was working. Very professional and personable. Fast and affordable service always. We’ve always used Franks and will continue to do so. Thanks again Ryan and David!!
Fernando & Juan arrived right on time & got right to work. They left the work site nice & clean; and they worked nonstop all day.
Juan, Alex and Vince were great. Showed up on time. Left area clean.
I need to add, Tyler was very efficient, January 18. He was very knowledgeable and professional-representing your company in a very positive manner.
Great communication and support by Blane upfront to select the right HVAC. Hassle free install by Alex & Juan. Juan easily guided me on the Trane Home app for the wireless Thermostat. Excellent experience with the entire team!
Fernando was very helpful, conscientious, professional and courteous. Thank you very much.
Great customer service & prices
Very friendly and communicative about my heaters issue!
I am so relieved to have heat! Fernando was wonderful to work with. He was able to solve problems that are unique to my rural setting in my great big old house. He explained everything, asked my opinions about placement of equipment. He was patient with my lack of technical knowledge and made sure I was comfortable with my understanding of how to work the equipment before he left. Both Eric and Fernando were great to work with.
Great local business! I would highly recommend!
Brandon did a great job checking out systems, changing filters, and doing all the regular preventative maintenance.
Frank's is very quick and helpful. They're crew do an awesome job.
Everyone at Frank's is so friendly! They came today for maintenance but, had to stay to make sure a small problem was fixed. The follow through was much appreciated!!
It has been a few years but when I had them come out to my dads they fixed the ac / heater within 30 minutes or less they are rockstars
Great fast and efficient service!! Even on busy days this business goes out of their way! Great customer service and quality work done!! Definitely a ⭐️⭐️⭐️⭐️⭐️ business!!
Alway has excellent customer service
Great company, I appreciate them helping me to resolve the issue with my house after I bought it!
Friendly and knowledgeable
Thanks for getting me scheduled so quickly. Jessie was very pleasant when I called this morning and explained when a service person could be able to arrive. Brandon called to let me know when he would get here. He explained what he was checking on my heater and what the problem was. He was also very pleasant. I really appreciate the prompt response.