L Gordon
L Gordon
00:47 10 Apr 21
Steve helped us reset the wifi on our thermostat. We very much appreciate his service!
Harlan Attfield
Harlan Attfield
18:27 22 Mar 21
Excellent service. Steve was very helpful and taught me a lot of useful information. Highly recommend!
Bryan Post
Bryan Post
22:56 18 Feb 21
Very appreciative of the expertise and knowledge demonstrated by Mike, the serviceman. The work was thorough and helpful. Would definitely us again.
Tanya Sangrey
Tanya Sangrey
22:59 29 Jan 21
They installed a wood stove. They did an amazing job. Efficent install. Great experience.
Noel Romines
Noel Romines
01:54 19 Jan 21
Called to have my chimney and wood stove cleaned and I’m so glad I called them. Robert was so helpful, thorough and answered my questions after he was done cleaning. It was really appreciated. I would definitely use Frank’s again. Great value.
Melissa Proctor
Melissa Proctor
20:25 12 Jan 21
I purchased a mini-split ductless heat pump after having Steve come out and prepare an estimate on several different options of heating that they offer. He was very knowledgeable and professional. I was using the kerosene monitor heating system previously but I recently remodeled and decided to go with something that was more energy efficient. I have seen savings of nearly 50% on my electric bill during our coldest months here in Del Norte County. Ryan did amazing work installing and teaching us how to use the new mini-split ductless heat pump. It is the perfect addition to my remodel. Thoroughly impressed and enjoy the comfort of our new heating system. I love it! Thanks Frank's for getting the job done quickly.
Diane Caldwell
Diane Caldwell
23:26 06 Jan 21
The thermostat on my furnace was not working properly so I called Frank's Heating & Refrigeration. I was fortunate as they had a cancellation and the technician Steve arrived about 20 minutes later. He worked fast, efficiently, was very pleasant and gave me several options after first trying to repair the thermostat. I appreciate his knowledge, work ethics and speed with which he finished putting the new one in. I would highly recommend using this business and will be calling them if I have problems in the future.
Alison Groom
Alison Groom
18:21 05 Jan 21
Service technician was friendly and knowledgeable. Performed requested maintenance and repaired a defect found during inspection. Extremely satisfied with service.
Teri Fears
Teri Fears
18:32 03 Jan 21
Andrew Murphy
Andrew Murphy
20:35 11 Dec 20
George Wilder
George Wilder
16:09 01 Dec 20
Susan Boehm
Susan Boehm
17:57 27 Nov 20
Steve provided our service. He was on time, professional and answered all of our questions appropriately. He really was a pleasure to work with. Frank's Heating is fortunate to have Steve working with them. Thank you.
Sandra King
Sandra King
23:08 18 Nov 20
Joyce Ruvalcaba
Joyce Ruvalcaba
19:26 12 Nov 20
Julie McClure
Julie McClure
17:15 06 Nov 20
Melody Pope
Melody Pope
06:42 06 Nov 20
Frank's Heating and Refrigeration came to diagnose a problem with our hot tub. The young man was knowledgeable and skilled in repair of hot tubs. Frank's installed and maintains our HVAC system, thermostat, and ductwork. For 12 years we have relied on their services and they always provide quality products and exceptional service.
Dave Powell
Dave Powell
18:13 05 Nov 20
Frank’s team worked on our hot tub. The Franks team are very friendly, conscientious, and well trained. We always have a good experience with Frank’s.
phil freneau
phil freneau
18:39 30 Oct 20
Eli Naffah
Eli Naffah
20:34 23 Oct 20
Knowledgible with good and efficient use of the time.
Robbie LaCosse
Robbie LaCosse
20:25 20 Oct 20
Excellent service, came quickly and took care of the problem!
Kevin F
Kevin F
15:02 04 Sep 20
Great honest service. Steven is a beast and always is knowledgeable and professional. Thanks Franks!
Steven Vang
Steven Vang
21:05 21 Aug 20
Great service! Robert and Brett you both rock! Thank you Frank's!
carolyn arnold
carolyn arnold
02:50 08 Aug 20
Charlotte Svolos
Charlotte Svolos
01:40 02 Aug 20
I recently bought my hot tub here. The customer service was fantastic! I got exactly what I wanted and have been enjoying it immensely. I was so happily surprised to get a thank you for my business a couple weeks later including a small cooler and some gourmet cookies. What a wonderful experience!
oDawn Rosser
oDawn Rosser
01:35 28 Jul 20
TIM BORGES
TIM BORGES
23:44 14 Jul 20
Awesome service and inventory.
Randall Vance
Randall Vance
18:08 07 Jun 20
They showed up late, Installed a new thermostst (because it was bad?). Said I needed a new furnace. Had another company come in and the problem was a bad thermostat wire. Don't use them they just want your money
Michelle Van Sickle
Michelle Van Sickle
18:45 14 May 20
Orca heating was able to accommodate my schedule and send out their technician almost immediately. Our heat pump was making loud, worrying noises. Chris was professional, polite, had his mask on the whole time he was here and knew exactly what to repair. He caught a potential problem and nipped it in the bud, preventing what could have been major water damage in our ceiling. We appreciate his great service and will ask for him again!
Sabrina
Sabrina
04:33 28 Apr 20
I went into Frank's just to check out what was available as far as hot tubs go and figure out my options. I was welcomed with one on one service from Frank. He listened to what I was looking for and showed me some tubs I might like. Frank explained in detail all the features from the different jet packs, to the lighting, to the size that would be most comfortable for my family. After deciding what I liked, it was delivered and installed by a professional crew. They were more than accommodating when it came to me changing my mind a few times about where to set it up at. In the end,their main concern was that I was happy. With such a big purchase, it can be very intimidating and you ask yourself many times if your making the right choice. In the end, I couldn't be happier with the hot tub and the peace of mind knowing I got everything I was looking for.
melissa blackburn
melissa blackburn
17:03 22 Apr 20
Steve arrived on time and completed a thorough inspection of my system. He is very courteous and I appreciated his recommendations.
Kevin S
Kevin S
04:19 19 Mar 20
Phillip Pharis
Phillip Pharis
13:46 10 Mar 20
They took my commercial equipment to repair never saw it again. I called they said to give them a day to call me back... Been 2 years still nothing.
Rose Hepburn
Rose Hepburn
22:24 06 Mar 20
Charles Snowden
Charles Snowden
18:11 26 Feb 20
Called with a problem with our furnace. The receptionist was polite and helpful. She set an appointment right away. The service technician was able to find the issue and resolve it quickly. He was also very friendly.I highly recommend their service.
Phill Mostovoy
Phill Mostovoy
19:21 10 Feb 20
Great Service. Prompt and ontime. Thanks Steve
Susan Doerflinger
Susan Doerflinger
21:33 03 Feb 20
My techChris Heald is the best.
William Kincaid
William Kincaid
17:12 22 Jan 20
Paul
Paul
19:50 16 Nov 19
Experience has been great , looking for a new spa ,the service was very informative , helpful ,these guys and gals are great , bought the spa , they set it up and I get great continual service, will by my next spa there also and highly recommend
Sheldon Reesor
Sheldon Reesor
15:45 04 Nov 19
darlene freel
darlene freel
22:02 31 Oct 19
Very non Customer service did inot call back I had to call 4 times then they sent out a non technical person that did nothingHe was very pleasant do not use this company
Joshua Polonowski
Joshua Polonowski
20:21 28 Aug 19
Lynn Lehman
Lynn Lehman
20:15 05 Aug 19
From the moment I called they were professional and helpful. Fernando is an excellent installer. He answered all our questions in easy to understand instructions. Will not hesitate to call with questions as I know they'll be more than happy to help.
Ken Ludeman
Ken Ludeman
15:30 28 Jun 19
Franks tech came out and listened to what i needed but never got a quote. Called and left a vmail for my service consultant who took my requirements but he never returned my call. Guess my job isnt good enough. So i spent 7k else where. Won't use them again. I value communication and responsiveness.
Derrick Burr
Derrick Burr
23:34 05 Jun 19
Great customer service and professional service. They do it all! Awesome to have a company locally that is able to serve the community 24/7. Keep up the hard work!
Heather Caruthers
Heather Caruthers
20:30 14 May 19
Steven Gomes has came as our technician twice now and both times has been incredibly helpful and friendly. Definitely appreciate and recommend their business!
Will Leaver
Will Leaver
23:45 25 Apr 19
I've been dealing with Frank's for about five years. They installed the new furnace at my residence in Crescent City and did a very fine job at a very fair price. Subsequent service has been flawless.A special commendation goes out to Jesse, my primary contact there. Excellent communication, prompt responses, and an obvious willingness to take ownership of my project's needs.Without exception, all the staff members there have shown the same high degree of customer service. I will use Frank's for all my HVAC needs, and I heartily recommend that you do the same.Well done, Frank's!
Doug Tillery
Doug Tillery
20:57 15 Mar 19
Very satisfied with the service , they were on time and let you know how much everything was going to cost in advance. I would highly recommend.
roni Jones
roni Jones
16:44 14 Mar 19
Abdol Saadat
Abdol Saadat
00:52 27 Feb 19
Daniel Caputo
Daniel Caputo
23:44 26 Feb 19
Derrick completed an excellent one year service on our system. He also answered all our questions, reduced the fan speed, and eliminated a dust problem we were having by sealing the system. Thanks for a great job. Dan & Sally Caputo


Heat Pump Maintenance in Crescent City, CA 95531

“Such a delightful, professional maintenance man. Able to answer any and all questions we had, even from a 3-year-old while throwing his sharks at him! Went about his work very quickly and efficiently. Very good experience.”
- Lynn L.

We find ourselves even more pleased with the care and the expertise provided by Frank and his first-rate staff

“During the last couple of years, my wife and I have enjoyed a TRANE Heat-Pump installed by Frank's Heating & Refrigeration for the heating and cooling of our home. After Frank's determined, through extensive assessment and calculation, the proper unit and the most effective size, we were matched with a perfect choice and a perfect fit … a system that is working flawlessly today. If we have a question or a problem, Frank's is quick to offer their help. And as of today, a couple of years later, we find ourselves even more pleased with the care and the expertise provided by Frank and his first-rate staff.”

- Rocky P.

The technician was awesome

I would like to point out if was on the technicians job alone I would have given them a 5/5. The technician was awesome. He explained things thoroughly and was always happy and smiling every time he came to the house. But the office staff and the ordering process was a little lacking, it took a month to get one of the two heating units I ordered (they said it would be two weeks) and then the second unit was put in right away but I was unable to use it for a little under two weeks because they needed an electrician to connect it and until I complained about not hearing from the electrician, did the situation get fixed. It was definitely frustrating process and I am happy that we had such an awesome technician to save the experience and that we finally have everything finished.

I have already recommended them to two other people just today

They were on time. Straight forward on price and what needed to be done. Got to work on the problem and worked till it was completed. Made a full check to make sure the problem was gone and left me with helpful tips to keep it from happening again. Price for all work was as quoted after problem was found. The technician was great to me and gave me great confidence in his work. I have already recommended them to two other people just today.

I wouldn’t use anyone else!

I don’t normally do online reviews but I have used Frank’s services in my business 4 times now. Of the 4 visits we had 3 different tech’s including Frank himself. I have been a construction manager for a large company for 15 years and have utilized literally hundreds of different contractors in my work. Franks is as good as it gets in any industry. Knowledgeable Techs, always on time, they scheduled my job the same day I called twice and first thing the day twice. All of their work was performed quickly, quietly and efficiently. The price was fair and no mess left behind. I wish every company/contractor in my area was as reliable and thorough As Franks! Even if I had to wait I wouldn’t use anyone else!

Need HVAC Service?

Contact the experts at Frank's Heating & Refrigeration.

Call us at 707-464-9529!