Anthony Grosso
Anthony Grosso
1713043561
Ryan was awesome. He answered my questions and went above and beyond helping me analyze an issue. Franks came out within a couple days to remedy the problem. Juan was a fantastic technician! Got it fixed quickly and was very professional and respectful. The whole experience was great. We use Frank's for all our HVAC needs. Thanks guys!
Reuben Regalado
Reuben Regalado
1712672629
These guys were great . Were here in time , friendly neat and very informative. Cleaned out our fireplace chimney for us . Absolutely will use them in the future. We did use them again to put in a new furnace and heat pump. Works great, quiet . These guys are the best 👌
Robert Hunter
Robert Hunter
1712288209
Erik, Vincent and David were all extremely top notch in all aspects. The quality and craftsmanship were outstanding. We will definitely be using them for all of our future projects. David stayed until almost 8 at night in order to fulfill on finishing up on schedule. That was above and beyond service!RobertHunter and Son Construction Inc.
Brandon was courteous and helpful. Explained our issues and remedy options.
mike wilson
mike wilson
1711651427
Thank you to all the folks at Franks for a great job installing a heat pump system. starting with the fellow who check the old system to Blane that wrote up the bid for new system to the two fellows, Fernado and juan that installed everything and clean up when they finished. Thank you !!
🤘
Karen Burkhardt
Karen Burkhardt
1711572875
Friendly, respectful, thorough, competent!
Dianne Daniels
Dianne Daniels
1711567467
Brandon did a super job maintaining my Trane unit. He was thorough, efficient, and professional. A terrific representative of the business. They installed my in 2015 and kept it running trouble free. Highly recommend.
bren2915
bren2915
1711559835
Excellent response time and communication. Thorough and informative. Highly recommend
Ryan Turner
Ryan Turner
1711152902
Fernando and Juan did a great job with our furnace replacement. The quote was competitive with four other bids and they managed to get us into their schedule earlier than expected. They were friendly, helpful, and did a good job cleaning up after their work. Thanks, guys!
Scott Young
Scott Young
1711151360
Fernando and Juan did a great job of installing my new forced air heater. The whole team at Frank’s did a great job and we’re very patient at answering questions. They stepped up when my tenants didn’t have heat scheduled me right away and got the job done Thank you to everyone for your helpScott and Caron
Darla Finn
Darla Finn
1710962980
David was great knowledgeable and very professional. Have always been happy with Frank's.
Mike Leaver
Mike Leaver
1710533352
Brandon was professional, polite, and thorough. He explained what he was going to do, and what he had discovered and completed. Very much appreciated!
Brandon answered all my questions and was very thorough assessing my 20 year old system. I learned a lot and feel quite comfortable working with Orca heating.Thanks Brandon for helping me see all options clearly.I edited this review in order to indicate that Brandon and not Jessie was the gentleman that diagnosed this system.
Perry King
Perry King
1710263594
Service was exceptional and I happily thought the problem (smelling propane) was solved, but then our furnace overheated and conked out a few days later. Overheating hadn’t been the issue. They said we’d need a new furnace and the price they quoted was higher than we’d hoped. While I think they’re a decent company, I’ve gone with another solution to get our furnace back up and running.
Breen Bland
Breen Bland
1709929984
Brandon was here when he was supposed to be, was both competent and cheerful, and solved our problems quickly and completely. Highly recommended!
Jo Shmo
Jo Shmo
1709851060
Brandon came to fix our heating unit. He was very effecient. Im very happy with the service. Thank you.
Scott Osborn
Scott Osborn
1709736058
We are very pleased with the installation of our new heat pump by Frank’s heating and refrigeration. Fernando and Juan did a great job. They were hard-working, thorough, friendly, and communicated very well with us during the entire installation process very well. we would definitely go with Frank’s again.
Annie Rose
Annie Rose
1709674524
I cannot say enough good things about Frank's and everyone who works there. From start to finish, there is excellent communication, hard work, and attention to detail. Alex, Fernando, Juan, Blaine, and the entire crew are so professional and hard working; they really do have an amazing group of people working there. We appreciate you guys and all your hard work!!
Lisa Allen
Lisa Allen
1709071555
Excellent service. Brandon was thorough, prompt and diagnosed the problem quickly. They came out the next day and fixed my heat pump just in time for a cold snap.
Sally Caputo
Sally Caputo
1707502344
Brandon was very efficient, polite and informative. We would highly recommend your company and his service to others.
Don Leach
Don Leach
1707434236
Even though it's been almost a year to have the heater fixed on my hot tub. Your technicians are always very professional and friendly.
Patty Doris
Patty Doris
1707346775
Franks team has been prompt and professional getting our heater working. Employees Ryan and David are the best! They both worked hard to make sure our furnace was working. Very professional and personable. Fast and affordable service always. We’ve always used Franks and will continue to do so. Thanks again Ryan and David!!
Fernando & Juan arrived right on time & got right to work. They left the work site nice & clean; and they worked nonstop all day.
Great service. Thanks
Juan, Alex and Vince were great. Showed up on time. Left area clean.
I need to add, Tyler was very efficient, January 18. He was very knowledgeable and professional-representing your company in a very positive manner.
Greg McCuistion
Greg McCuistion
1705625096
Great communication and support by Blane upfront to select the right HVAC. Hassle free install by Alex & Juan. Juan easily guided me on the Trane Home app for the wireless Thermostat. Excellent experience with the entire team!
Linda Medders
Linda Medders
1705619332
Fernando was very helpful, conscientious, professional and courteous. Thank you very much.
Seleste Donahue
Seleste Donahue
1705614915
Great customer service & prices
Aaron Weisberg
Aaron Weisberg
1705606926
Very friendly and communicative about my heaters issue!
Debra King
Debra King
1705526940
I am so relieved to have heat! Fernando was wonderful to work with. He was able to solve problems that are unique to my rural setting in my great big old house. He explained everything, asked my opinions about placement of equipment. He was patient with my lack of technical knowledge and made sure I was comfortable with my understanding of how to work the equipment before he left. Both Eric and Fernando were great to work with.
Lindsay Alberts
Lindsay Alberts
1703266007
Great local business! I would highly recommend!
Mary Johnson
Mary Johnson
1703263557
Amanda Morrow
Amanda Morrow
1703258108
Edit Szanto
Edit Szanto
1703201310
Brandon did a great job checking out systems, changing filters, and doing all the regular preventative maintenance.
The Wolfs
The Wolfs
1703170242
Amazing company.
Janice Hurd
Janice Hurd
1703085414
Frank's is very quick and helpful. They're crew do an awesome job.
Ashley Benson
Ashley Benson
1703029698
Everyone at Frank's is so friendly! They came today for maintenance but, had to stay to make sure a small problem was fixed. The follow through was much appreciated!!
It has been a few years but when I had them come out to my dads they fixed the ac / heater within 30 minutes or less they are rockstars
Debbie Bruschi
Debbie Bruschi
1702835052
Josh Gensaw
Josh Gensaw
1702830448
They do a awesome job
Tara Ray
Tara Ray
1702656604
Great fast and efficient service!! Even on busy days this business goes out of their way! Great customer service and quality work done!! Definitely a ⭐️⭐️⭐️⭐️⭐️ business!!
Fiona Roman
Fiona Roman
1702653535
Very great business !
Savannah Isbell
Savannah Isbell
1702608236
Alway has excellent customer service
Nan
Nan
1702607159
Great company, I appreciate them helping me to resolve the issue with my house after I bought it!
Bill Frye
Bill Frye
1702599645
Friendly and knowledgeable
Linda Allison
Linda Allison
1702590794
Thanks for getting me scheduled so quickly. Jessie was very pleasant when I called this morning and explained when a service person could be able to arrive. Brandon called to let me know when he would get here. He explained what he was checking on my heater and what the problem was. He was also very pleasant. I really appreciate the prompt response.
Betsy Aguilera
Betsy Aguilera
1702578463
Frank and his team are always there to help. They are honest and fair.
Kevin Jones
Kevin Jones
1702549949
Had the parts with him, fixed in no time! Thanks Brandon!
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Installation in Crescent City, CA 95538

“Had had some trouble getting service from someone friendly, knowledgeable and reputable, until I met Ryan. What a star, kid knocked the job out of the park!”
- Bill I.

Air Duct Maintenance in Crescent City, CA 95531

“Ryan is really knowledgeable and was very patient with my questions. Thank you, Ryan!”

- Theo C.

Heat Pump Repair in Crescent City, CA 95331

“Ryan was courteous, professional, and knowledgeable. He was able to resolve the problem with the heating system
in my home. Much appreciated!”

- Douglas A.

Water Heater Maintenance in Crescent City, CA 95531

“Stephen was very thorough when checking a problem with our instant water heater! We’ll definitely call if the problem persists!!”

- Scott K.

Ductless Mini-Split Installation in Crescent City, CA 95531

“Brett…professional, knowledgeable, courteous, and funny…what a great combo.”

- Jeff H.

Heat Pump Maintenance in Crescent City, CA 95531

“Such a delightful, professional maintenance man. Able to answer any and all questions we had, even from a 3-year-old while throwing his sharks at him! Went about his work very quickly and efficiently. Very good experience.”

- Lynn L.

We find ourselves even more pleased with the care and the expertise provided by Frank and his first-rate staff

“During the last couple of years, my wife and I have enjoyed a TRANE Heat-Pump installed by Frank's Heating & Refrigeration for the heating and cooling of our home. After Frank's determined, through extensive assessment and calculation, the proper unit and the most effective size, we were matched with a perfect choice and a perfect fit … a system that is working flawlessly today. If we have a question or a problem, Frank's is quick to offer their help. And as of today, a couple of years later, we find ourselves even more pleased with the care and the expertise provided by Frank and his first-rate staff.”

- Rocky P.

The technician was awesome

I would like to point out if was on the technicians job alone I would have given them a 5/5. The technician was awesome. He explained things thoroughly and was always happy and smiling every time he came to the house. But the office staff and the ordering process was a little lacking, it took a month to get one of the two heating units I ordered (they said it would be two weeks) and then the second unit was put in right away but I was unable to use it for a little under two weeks because they needed an electrician to connect it and until I complained about not hearing from the electrician, did the situation get fixed. It was definitely frustrating process and I am happy that we had such an awesome technician to save the experience and that we finally have everything finished.

I have already recommended them to two other people just today

They were on time. Straight forward on price and what needed to be done. Got to work on the problem and worked till it was completed. Made a full check to make sure the problem was gone and left me with helpful tips to keep it from happening again. Price for all work was as quoted after problem was found. The technician was great to me and gave me great confidence in his work. I have already recommended them to two other people just today.

I wouldn’t use anyone else!

I don’t normally do online reviews but I have used Frank’s services in my business 4 times now. Of the 4 visits we had 3 different tech’s including Frank himself. I have been a construction manager for a large company for 15 years and have utilized literally hundreds of different contractors in my work. Franks is as good as it gets in any industry. Knowledgeable Techs, always on time, they scheduled my job the same day I called twice and first thing the day twice. All of their work was performed quickly, quietly and efficiently. The price was fair and no mess left behind. I wish every company/contractor in my area was as reliable and thorough As Franks! Even if I had to wait I wouldn’t use anyone else!

Need HVAC Service?

Contact the experts at Frank's Heating & Refrigeration.

Call us at 707-464-9529!