“From the start to the finish, this has been a fantastic company to work with. Jesse got back to me on the weekend to set up what started as a repair. When Steven called to do the repair we talked it through , I wanted his honest opinion and he gave it to me, which I appreciated. Rather than waste time and money I opted for a new system as ours was 33 yrs old. Jesse set that up quickly also.
Eric came out to go over everything for a new system. We felt at ease dealing with him. He explained a couple things twice to us just because we are new to this. He was very understanding of our needs and I felt like we were in good hands.
It got even better with the installation. Brad did our install, he was here over 2 days and was so courteous and kind. He needed help moving some items and said another technician would be by. The other technician turned out to be Steve, the person who runs the company. They were short staffed at the moment so he came out. Quite impressed that he had his employees backs.
All in all, this has been a good decision on our part to go with this company. We’re quite pleased that we will be having them service our Heat pump for years down the road.”