Knowledgeable, courteous,informative and extremely helpful!!
We would totally recommend having him come out to help with whatever your needs might be .
5 stars for sure !!!”
“Jeremy is an outstanding employee… I was having issues with the air scrubber and he quickly diagnosed the problem. He is always so happy & professional. He ALWAYS goes the extra mile when it comes to work ethics. He deserves to be considered as outstanding! Thank you all!”
“Franks Heating and Refrigeration did an awesome job replacing our Heat pump. Both technicians were knowledgeable, courteous and professional. The job was completed in one day… I highly recommend Franks to anyone considering replacing/servicing their HVAC system.”
“We have always had great service but that they received 5 star service from Ryan the other day!”
“From the start to the finish, this has been a fantastic company to work with. Jesse got back to me on the weekend to set up what started as a repair. When Steven called to do the repair we talked it through , I wanted his honest opinion and he gave it to me, which I appreciated. Rather than waste time and money I opted for a new system as ours was 33 yrs old. Jesse set that up quickly also.
Eric came out to go over everything for a new system. We felt at ease dealing with him. He explained a couple things twice to us just because we are new to this. He was very understanding of our needs and I felt like we were in good hands.
It got even better with the installation. Brad did our install, he was here over 2 days and was so courteous and kind. He needed help moving some items and said another technician would be by. The other technician turned out to be Steve, the person who runs the company. They were short staffed at the moment so he came out. Quite impressed that he had his employees backs.
All in all, this has been a good decision on our part to go with this company. We’re quite pleased that we will be having them service our Heat pump for years down the road.”
“Outstanding Service Experience – A 5-Star Performance! by Steve I recently had the pleasure of experiencing an exceptional service repair on an Ice Machine that surpassed all my expectations. From start to finish, every aspect of the service was top-notch. Steve exhibited a level of expertise and dedication that showed he truly cared about his customers. Steve went the extra mile to troubleshoot the problem. If you're seeking a one-time service or an ongoing partnership, I urge you to experience the excellence of Frank's Heating and Refrigeration. Kudos to the entire team for a job well done! Thank You Steve we now have a working Ice Machine for our business.”
“Alex did a great job of communicating with me along with a stellar install.”
“The guys came out put our spa in making sure we had it where we wanted it. Set it all up, gave us good instruction on operation and upkeep. All was very professional and friendly. Highly recommended!”
“Ryan was on time He was very
Courteous. He explained what he
was doing.
I would definitely recommend this
Service”
“Alex did a great job of installing the equipment and the company did a great job of coordinating with Crescent Electric to run the wiring. Everything was done in one day and the installations and cleanup were thorough and professional. It was a pleasure working with you all.”